Shipping policy

At PlushToyWorld, we aim to deliver your plush toys safely and efficiently.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

Orders are typically processed within 1–3 business days.

During busy periods, processing time may take slightly longer.

Processing includes:

• Order verification
• Product preparation
• Packaging
• Shipment preparation

Customers will receive a shipping confirmation email once the order has been dispatched.

Estimated delivery times vary depending on location.

Typical delivery estimates:

Canada: 5–12 business days
United States: 7–15 business days
International: 10–20 business days

Please note that these timeframes are estimates and not guaranteed.

Shipping fees are calculated during checkout based on:

• Delivery location
• Order weight
• Shipping method

Occasionally we may offer promotional free shipping offers.

Once your order has shipped, you will receive an email containing your tracking number.

Please allow 24–48 hours for tracking information to update.

Shipping delays may occur due to factors outside our control, including:

• Customs inspections
• Severe weather conditions
• Transportation disruptions
• High seasonal shipping volumes

PlushToyWorld is not responsible for delays caused by these circumstances.

For international orders, customers may be responsible for:

• Import taxes
• Customs duties
• Local handling fees

These fees are determined by the destination country and are not included in the purchase price.

If your package appears to be lost, please contact our support team. We will work with the shipping carrier to investigate the issue.